Casino / Live
This page sets out the legal conditions that govern your use of bet988, where access is permitted under local law and in eligible regions. We keep the language direct so you know exactly where you stand — what we collect, how we use it, and what you can ask us to change.
Access to bet988 is available only where local law in Pakistan permits online betting and gaming activity. We do not extend service to regions where access is prohibited, and it is your responsibility to confirm that using this platform is lawful in your location before proceeding. Our policy covers the information we collect when you register an account, when you interact with the lobby, and when you complete transactions using supported payment methods such as JazzCash, Raast, and Bank Transfer. Each of these payment routes involves data we process to confirm your identity and complete the transaction — that data is held according to the retention schedule set out in our data handling section below. We do not sell your personal information to third parties. Cookie data collected during your session is used to keep your account state intact across pages, so your wallet balance and open bets remain visible without requiring a fresh login each time. If you have questions about how a specific piece of your data is handled, the support routes at the bottom of this page are the right place to start.
Not every part of your experience on bet988 sits under this single policy document. Understanding the boundaries helps you know where to direct questions and what protections apply to each part of your account.
Login credentials, session management, and account wallet activity are fully covered by this policy. Any change to your registered details — email address, phone number, payment method on file — falls under the rights outlined in the section below.
Deposits and withdrawals processed through JazzCash, Raast, or Bank Transfer are subject to both this policy and the terms of your payment provider. We handle our side of the transaction record; your wallet provider operates under their own terms separately.
Game content supplied by studios in our lobby — including titles and table games — is covered by our general terms of use. Specific game mechanics, prize structures and round outcomes are governed by the game provider's own certified rules, not this legal policy.
Links or integrations pointing to external services — payment processors, identity verification tools, or support software — operate under those providers' own policies. We are not responsible for the data practices of services you access outside the bet988 domain.
You have concrete actions available to you at any point — this is not just a document you read once. If your account details need correcting, you can update most fields directly from your account settings page after login; the fields shown there reflect what we currently hold on file. Transaction records for JazzCash deposits, Raast transfers, and Bank Transfer activity are visible in your account history section, and you can request a formal copy of that data by writing to our support team. If you believe a record is inaccurate — for example, a transaction amount that does not match what your payment provider shows — raise it through the support contact form with the relevant transaction reference. For questions about how your data is used or how long we retain it, our support team will respond with the specific details for your account type. We aim to acknowledge policy-related requests within the timeframe shown in your account's support status tracker.
Your account history page shows all transactions, login events and wallet activity. Access it from the account dashboard after login; no separate request is needed to view your own records.
Name, contact number and linked payment method can be updated in account settings. For changes that require identity verification, the steps and required documents are shown in-page when you initiate the update.
Use the support contact form and select the policy category. Include your account reference so the team can locate your specific data record and respond accurately rather than with a generic answer.
To request a copy of all data we hold, or to ask for account closure and data removal where local law permits, contact support in writing. The response will confirm what is retained for regulatory compliance and what can be removed.
If any part of this legal page raises a question specific to your account, these are the direct routes to reach us. Choose the channel that suits how quickly you need a response — live chat is the fastest path for urgent account issues, while email gives you a written record for formal policy requests.
Available from the help icon inside your logged-in account. Use this for urgent questions about account access or an active transaction dispute. Response times vary; current wait is shown in the chat window.
Send policy-related requests, data inquiries or account correction requests to our support email. Include your account ID and the specific policy section your question relates to for a faster, accurate reply.
The contact form in your account portal lets you attach documents — useful when submitting identity corrections or formal data requests. Submission status is tracked in your account's support history tab.
bet988 applies standard account security and data handling practices across all regions where access is permitted. We outline exactly what that means below so you are not guessing about the state of your information.
We retain account data — including transaction records for JazzCash, Raast and Bank Transfer — for the period required by the compliance obligations applicable to your region. Once that period expires, data is removed unless you have an open support case referencing it.
Session cookies keep your wallet balance, open bets and account preferences intact while you navigate the lobby. You can review and manage cookie preferences in your browser settings at any time; removing session cookies will log you out of your current session.
Your account is protected by password authentication and, where enabled, additional verification at login. If you notice an unrecognised login event in your account history, use the support contact form immediately — do not wait for the next scheduled check.
When this policy changes in a material way, we notify you via the email address registered to your account before the change takes effect. The current version date is shown at the bottom of this page; check it after any notification you receive.
These are the questions we hear most often about how this policy works in practice. If your question is not covered here, the support routes above are the right next step.
This policy applies to accounts in regions where access is permitted under local law. If you are in Pakistan, your use of the platform is subject to both this policy and whatever local legal framework applies to online betting in your specific location. Check local law before proceeding.
When you complete a JazzCash deposit, we record the transaction amount, timestamp, and the reference ID returned by the payment rail. We do not store your full JazzCash PIN or wallet credentials — those stay with your payment provider. The transaction record is visible in your account history.
Yes. Submit a written request through the support contact form with your account ID. We will confirm what data can be removed and what must be retained for compliance purposes in your region. Deletion requests are processed in the order received; your support status tracker shows the current state.
Most details — contact number, payment method, email — can be updated directly in account settings after login. For changes that require identity verification, the account settings page will show which documents are needed. For anything that cannot be changed in-page, raise it via the support form.
If your account becomes inactive, we retain your data for the compliance period applicable to your region. After that period, data is removed from active systems. If you want to request earlier removal, contact support in writing. The specific retention period for your account type is confirmed when you submit the request.
Use the support contact form and select the data access category. Include your full account ID and a description of the records you are requesting. We will respond with the data we hold and the format in which it can be provided — do not send requests through live chat, as those cannot be formally tracked.